1 Area of Application
These Terms and Conditions are valid in the current version at any one time and apply to the relationship between NRS Media, Voucher Choice and Customers.
2 Definitions and Interpretation
2.1 Business Partner means any individual, company or other entity with whom NRS Media have a commercial relationship.
2.2 Contract means the agreement made between NRS Media and the Customer when the Customer completes the online purchase of Vouchers.
2.3 A Customer is an individual who purchases a Voucher online at voucherchoice.com.
2.4 NRS media means NRS Media (UK) Limited, a company incorporated in England and Wales with company number 04408565 and whose registered office is at 12 York Gate London NW1 4QS.
2.5 Purchase Price is the price of the Voucher as stated from time to time on voucherchoice.com.
Service Provider means the entity providing the service for which the Voucher has been purchased.
2.6 Voucher means the voucher purchased online at voucherchoice.com by the Customer.
2.7 Voucher Choice means the business sector of NRS Media operated through voucherchoice.com
2.8 Words in the singular shall include the plural and visa versa.
3 Conditions of Purchase
3.1 The Customer is required to make his or her order of the Voucher via the NRS Media website voucherchoice.com and to follow the instructions therein to complete their order of the Voucher.
3.2 Once the Customer has completed the online process, he or she shall have entered a legally binding Contract with NRS Media and shall be bound by these Terms and Conditions.
4 Conditions of Payment
4.1 Payment for the Voucher must be performed by the Customer exclusively by credit or debit card as instructed online. NRS Media shall further charge a delivery fee of £1.50 to the Customer.
4.2 Payment of the Purchase Price and the delivery fee is made online and must be completed prior to NRS processing the Customer’s order.
5 Reservation of Proprietary Rights
The Voucher remains the property of NRS Media until the Voucher has been paid for in full and received by the Customer.
6 Delivery
6.1 The Voucher will be sent by post to the address supplied to NRS Media by the Customer.
6.2 The delivery costs incurred shall be borne by the Customer.
6.3 Should the Customer wish to receive the Voucher overseas, NRS Media shall charge the Customer any and all fees incurred as a result of posting the Voucher overseas.
6.4 NRS Media reserves its right to refuse to deliver overseas.
6.5 In the event that the Voucher is lost in the post, NRS Media may, but is not obliged to replace the Voucher.
7 Termination of the Contract
NRS Media may refuse to complete a Customer’s order in certain circumstances which include, but are not limited to;
- typing, printing or calculation errors on the part of the Customer;
- where the Customer has any liabilities to NRS Media;
- where the Voucher are no longer available; or
- where the Customer has failed to pay the Purchase Price or any other fees due by them.
8 Refund Policy
Once purchased, vouchers cannot be transferred, exchanged, refunded or returned.
8.1 Should an establishment cease trading within the validity period then a refund will be issued. The Customer can obtain a refund by posting the Voucher to; NRS Media, North Wing, Burgoine Quay, 8 Lower Teddington Road, Kingston-upon-Thames, Surrey KT1 4ER. The Voucher must be unused and not damaged.
8.2 Refunds can only be made in the manner prescribed in clause 8.1:
- To the individual who purchased the Voucher;
- To the same credit or debit card the Voucher was purchased on; and
- Refunds cannot be given once a booking has been made, nor on expired or extended vouchers.
8.3 Refunds cannot be given under any other circumstances.
8.4 All correspondence should be made for the attention of Laura Lees.
9 Guarantee and Liability
9.1 NRS Media’s liability is hereby limited to the value of the Voucher.
9.2 NRS Media is not responsible for the performance of the Service Provider and does not guarantee or warrant the performance Service Provider.
9.3 Should the Customer not be satisfied with the performance of Service Provider, the Customer may direct their complaint to NRS Media, by contacting NRS Media in the manner prescribed in clause 8. NRS Media shall thereafter take all reasonable steps to investigate the Customer’s complaint, but are not obliged to take any further steps.
10 Data Protection
10.1 NRS Media shall at all times comply with the provisions of the Data Protection Act 1998.
10.2 The Customer states his or her consent for the use of Customer data for advertising purposes by NRS Media and the transfer of this data to the Business Partners of NRS Media when completing the order of the Voucher online.
10.3 By accepting these Terms and Conditions, NRS Media and their Business Partners may contact the Customer with information about products, services and special offers.
10.4 The Customer’s right to revocation of permission to collect and save data is possible by writing to NRS Media, North Wing, Burgoine Quay, 8 Lower Teddington Road, Kingston-upon-Thames, Surrey KT1 4ER, made for the attention of Laura Lees or via e-mail to info@voucherchoice.com.
10.5 Customers details will not be passed onto any non-related third party.
11 Governing Law and Jurisdiction
11.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales.
11.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.
12 Severance
Should any provision of these Terms and Conditions be found by any court or other competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extend required, be deemed not to form part of these Terms and Conditions and the validity and enforceability of the other provisions of these Terms and Conditions shall not be affected.
13 Amendments/Variations
No variation and/or addition to these Terms and Conditions shall be effective unless it is agreed in writing and signed by NRS Media.
August 1st, 2009
